Request account and associated data deletion
Use the in-app controls where available, or contact Couples Quest directly to begin a deletion request.
Choose the route that fits your account
If the app provides an account-deletion control, start there and follow the confirmation steps. If that control is not available to you, email support@couplesquest.online with the subject “Account deletion request”. Do not include passwords, payment details, identity documents, diary text, assessment answers, or AI Companion transcripts.
A careful request review
Support will confirm receipt and may ask for enough information to identify the account safely. We do not promise immediate deletion through this website. Account data and associated content are handled according to the Privacy Policy and Data Retention and Deletion policy. Some information may need to remain for legitimate security, fraud-prevention, transaction, or legal reasons.
Partner-linked information is handled with care
Deleting one account does not give another person access to private reflections. Partner-linked records, reports, diary entries, and AI Companion history are reviewed according to the account and sharing controls that apply. Any access or voucher question should be included as a separate support question; do not send payment credentials.
Contact the right team
For deletion or privacy questions, use support@couplesquest.online. For partnership or administrative enquiries, use admin@couplesquest.online. If someone is in immediate danger, do not use an account request as an emergency channel; contact appropriate local emergency or professional support.